Bug Report - Frequently Asked Questions

Repeated Data Downloads (iOS Devices)

On iOS, temporary files and cached data may be automatically deleted when your device is running low on storage.
Since Obey Me! Till Death Do Us Part stores images and videos in the device cache, deleting these files can cause data to be downloaded again.

Freeing up storage space on your device may reduce how often these downloads occur. Please try clearing as much space as possible.
 

When the App Becomes Unstable (Slow, Freezes, or Crashes)

If the app becomes unstable—such as running slowly, freezing, or force-closing—it may be caused by your device’s network connection or system load.
Please try the following steps to see if the issue improves.

▼ Check Your Device
・Make sure your device meets the recommended system requirements (OS version, specs).
・Restart the device you’re using to play Obey Me! Till Death Do Us Part.
・Close all other running apps and launch only Obey Me! Till Death Do Us Part.

▼ Check Your Network
・Make sure your data is not being throttled.
・Turn Wi-Fi off once, then back on again to reconnect.
・Try switching between Wi-Fi, 4G(LTE), and 5G.
・Switch to a different Wi-Fi network if possible.
※ The app may not run properly in crowded areas or while moving, where network speed can be limited.

▼ Review Your Data & Storage
・Delete unused apps or files to free up device storage.
・Clear cache from the title screen (Menu at top right).
・Or clear cache from the home screen: Menu (＝) > Options.

If the issue persists after trying the above, please contact us via Inquiries at the bottom of this page.
 

The download screen won’t progress

If your device's connection or storage is limited, downloads may take a long time or result in errors.
If you’re stuck on the download screen, wait a moment and try the following:

・Close all other apps and launch Obey Me! Till Death Do Us Part only.
・Restart your device.
・Delete unnecessary apps or data to free up enough storage.
・Try downloading again in a location with a stable connection.
 

The update isn’t showing in the store

Depending on your device and network environment, it may take some time for update information to appear in the store.
If the update does not show, please try the following steps.

▼ For iOS
1. Open the App Store and tap “Today.”
2. Tap your account (profile) icon in the top right.
3. Pull down to refresh the page, then look under “Available Updates” and select “Obey Me! Till Death Do Us Part.”
※ The display and steps may differ depending on your OS version.

▼ For Android
・Restart your device.
1. Clear the cache of your Google Play app.
2. After clearing the cache, restart Google Play and follow the update steps shown in the store.
※ Clearing the cache will not delete the app itself, so don’t worry.
 

Updated Information Is Not Reflected In-Game

If updated information does not appear correctly, please restart the app and check again.
If maintenance begins while you are still logged in, the updated content may not be applied afterward.
Please make sure to close the app before maintenance starts.
 

The app closed right after I tapped Starwish in Starfall, and only my Devil Points were used.

In Obey Me! Till Death Do Us Part, Devil Points or Stardust are consumed the moment you tap the Starwish button in Starfall.
Your Starfall history can be viewed from the magnifying glass icon at the bottom-left of the Starfall list screen.